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Manage patient appointments online

Discovery Health has partnered and integrated with RecoMed to offer you an industry-leading booking management experience

calendar
Get more
bookings

Enable patients to request consultations with you 24/7, even if your practice isn’t open. With RecoMed and Connected Care you can attract new patients and fill gaps in your schedule with last-minute appointments to increase your booking volume and revenue.

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Boost practice visibility

Get listed on several digital portals with RecoMed Marketplace. Your practice will be visible on popular online platforms and our partner channels, including healthcare web portals, industry call centres, life insurers and other medical aid schemes.

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Reduce
no-shows

Make sure patients show up through automated appointment reminder emails and SMSs. Our call centre can also follow up on patient booking requests to increase attendance without the need for your team to spend more time on the phone.

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Manage bookings on one platform

Manage your practice on a single platform. RecoMed is integrated into both the Connected Care app and major Practice Management Applications (PMAs) to eliminate duplicate diaries, calendars and extra administration.

healthcare practice
Discovery Health and
RecoMed partnership

The Discovery Health and RecoMed partnership was formed to create the best healthcare booking and appointment management experience possible for patients and practitioners across the country. www.recomed.co.za is the largest and fastest-growing online healthcare booking platform in South Africa. It is trusted by major medical schemes and industry stakeholders to increase booking volumes and dramatically improve practice reachability.

How it works

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1. Patient logs into
their Connected
Care profile


Patient logs into their Connected Care profile and searches for a practitioner. All RecoMed practitioners are bookable via Connected Care.

PMA
2. Practice receives a
booking request within
their RecoMed interface


The practice administrator receives a booking request within their RecoMed interface or PMA and confirms the booking (usually this is instant). The practice calendar availbility is always sync’d with HealthID 2.0*.

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3. Patient receives
automated
confirmation and
reminder emails


The patient then receives automated confirmation and reminder emails and SMSes to clarify appointment details and improve attendance.

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4. Patient attends
consultation



Patient arrives at doctor’s rooms or logs onto a real-time virtual consult.

Get your practice seen with RecoMed

RecoMed marketplace

When you sign up for RecoMed as a Discovery Health practitioner, you get more than just easy booking management. Your practice will be listed across several credible healthcare platforms, enabling private customers and patients from any medical aid to find and book appointments with you.

Your profile will also display on the RecoMed online platform, where it will be optimised to boost your digital presence even further – giving your practice the ultimate online visibility.

RecoMed connects patients to practitioners through multiple channels.

Pricing

RecoMed is priced on a pay per booking basis with no upfront or fixed monthly fees

HealthID 2.0 practitioners receive discounted pricing for all bookings generated through Discovery Health channels

RecoMed Standard Pricing

Per confirmed booking

R15.00

New patients

R3.00

Existing patients

R15.00

Marketplace channels

discounted
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RecoMed HealthID 2.0 Pricing

Per confirmed booking

R7.50

New patients

R1.50

Existing patients

R15.00

Marketplace channels

Sign up

Frequently asked questions

How does the Discovery Health RecoMed free trial work?

All you need to do is sign up and set up your profile. You’ll be able to get five patient bookings without being charged. If you would like to continue receiving bookings after this point, you will be asked to provide us with your billing details.

When and how will I be charged for booking fees after the free trial?

You’ll be charged for confirmed bookings on the first day of every month via debit order. You’re not locked into a contract and can opt out at any time after 30 days’ notice.

Into which practice management applications does RecoMed integrate?

Our booking system can integrate into Healthbridge, Med-e-Mass, CGM, Goodx and SoluMed. Contact us for more information if your PMA isn’t listed here.

Is there any setup required from me?

Just sign the service agreement, create a practice or provider profile, and choose the timeslots when you want to be available. We’re here to provide technical support to connect your PMA to RecoMed and can also train your team remotely.

Sign up now

*required fields

Contact us

Still not sure if RecoMed is for you? Get in touch for more information.

021 447 3662 | support@recomed.co.za