Join the RecoMed online healthcare booking platform for Discovery Health contracted providers
Sign up now and receive five free bookings
Manage patient appointments online
Discovery Health has partnered and integrated with RecoMed to offer you an industry-leading booking management experience
Get more bookings
Enable patients to request
consultations with you 24/7, even if
your practice isn’t open.
With RecoMed and Connected Care
you can attract new patients and fill
gaps in your schedule with last-minute appointments to increase
your booking volume and revenue.
Boost practice visibility
Get listed on several digital portals
with RecoMed Marketplace. Your
practice will be visible on popular
online platforms and our partner
channels, including healthcare web
portals, industry call centres, life
insurers and other medical aid
Make sure patients show up through
automated appointment reminder
emails and SMSs. Our call centre can
also follow up on patient booking
requests to increase attendance
without the need for your team to
spend more time on the phone.
Manage bookings on one platform
Manage your practice on a single
platform. RecoMed is integrated into
both the Connected Care app and
major Practice Management
Applications (PMAs) to eliminate
duplicate diaries, calendars and extra
Discovery Health and RecoMed partnership
The Discovery Health and RecoMed partnership was formed to create
the best healthcare booking and appointment management experience
possible for patients and practitioners across the country.
www.recomed.co.za is the largest and fastest-growing online
healthcare booking platform in South Africa. It is trusted by major
medical schemes and industry stakeholders to increase booking
volumes and dramatically improve practice reachability.
How it works
1. Patient logs into their Connected Care profile
Patient logs into their Connected
Care profile and searches for a
practitioner. All RecoMed
practitioners are bookable via
2. Practice receives a booking request within their RecoMed interface
The practice administrator receives a
booking request within their
RecoMed interface or PMA and
confirms the booking (usually this is
instant). The practice calendar
availbility is always sync’d with
3. Patient receives automated confirmation and reminder emails
The patient then receives automated
confirmation and reminder emails
and SMSes to clarify appointment
details and improve attendance.
4. Patient attends consultation
Patient arrives at doctor’s rooms or
logs onto a real-time virtual consult.
Get your practice seen with RecoMed
When you sign up for RecoMed as a Discovery Health practitioner, you get more than just easy
booking management. Your practice will be listed across several credible healthcare platforms,
enabling private customers and patients from any medical aid to find and book appointments
Your profile will also display on the RecoMed online platform, where it will be optimised to
boost your digital presence even further – giving your practice the ultimate online visibility.
RecoMed connects patients to practitioners through multiple channels.
RecoMed is priced on a pay per booking basis with no upfront or fixed monthly fees
HealthID 2.0 practitioners receive discounted pricing for all bookings
generated through Discovery Health channels
How does the Discovery Health RecoMed free trial work?
All you need to do is sign up and set up your profile. You’ll be able to get five patient
bookings without being charged. If you would like to continue receiving bookings
after this point, you will be asked to provide us with your billing details.
When and how will I be charged for booking fees after the free trial?
You’ll be charged for confirmed bookings on the first day of every month via debit
order. You’re not locked into a contract and can opt out at any time after 30 days’
Into which practice management applications does RecoMed integrate?
Our booking system can integrate into Healthbridge, Med-e-Mass, CGM, Goodx
and SoluMed. Contact us for more information if your PMA isn’t listed here.
Is there any setup required from me?
Just sign the service agreement, create a practice or provider profile, and choose
the timeslots when you want to be available. We’re here to provide technical
support to connect your PMA to RecoMed and can also train your team remotely.
Sign up now
All Discovery Health practitioners will receive their first five bookings free of charge
Still not sure if RecoMed is for you? Get in touch for more information.