How to access care in the time of coronavirus
Use our partners to access a virtual medical assessment to get the care you need without leaving your home.
Chat for free with a medical doctor and get a virtual medical assessment.
Available to All South Africans
Discovery and Vodacom have partnered to provide a free online COVID-19 consult with a medical doctor, if you think you may have been exposed to coronavirus.
Easy Prevention Tips
Any high touch surfaces, like your phone, should be cleaned frequently
Keep a good 1.5m between you and others, social distancing is important
Help prevent the further spread of COVID-19 by regularly and thoroughly washing your hands
Frequently Asked Questions
The 2019-2020 Coronavirus pandemic, also known as the COVID-19 pandemic, has had a huge impact on our lives. Below is a list of what you need to know about the virus and how to combat it. For more information and additional resources, visit the COVID-19 information page of The Department of Health. You can also visit the World Health Organisation website for additional information and a global overview.
What is COVID-19
The most common symptoms are:
- Mild to severe respiratory issues such as a dry cough and shortness of breath.
Other symptoms are:
- Aches and pains.
- Sore throat.
- In rarer cases: diarrhoea, nausea and a runny nose.
Coronavirus symptoms may appear between 2 to 14 days after having contracted the disease.
Transmission and Risk Groups
Anyone can contract COVID-19, though specific groups are more vulnerable to the disease than others:
- Older people.
- People with underlying conditions like cardiovascular diseases, diabetes, chronic respiratory diseases or cancer.
Prevention and Treatment
- Regularly wash hands with soap and water for at least 20 seconds. Dry your hands afterwards.
- If soap and/or water are not available, use alcohol-based (at least 60% alcohol) hand sanitiser or wipes.
- Avoid touching your face and accidentally introducing droplets into your respiratory system.
- Keep a safe social distance of 1.5 meters.
- Avoid physical contact, such as a handshake, with others.
- Sneeze or cough into a tissue or your elbow.
- Regularly sanitise appliances or devices that touch your face, like a smartphone.
Though many research teams are working tirelessly around the world, there is currently no vaccine for the coronavirus.
Currently, all treatment is supportive:
- Oxygen and ventilation are used for patients with shortness of breath and or/fever.
- Antibiotics cannot treat a viral infection but can be used to address secondary infections.
What To Do If Infected
Upon infection, or suspicion thereof, contact your medical practitioner or your nearest medical centre for instruction. Do not travel to them unannounced. They will assist and/or redirect you to the appropriate service provider for adequate testing.
- Provided the symptoms are mild, quarantine yourself at home and avoid any contact with other people for 14 days.
- Seek medical attention if supportive treatment is needed.
- Inform your community and family that you have been infected. Anybody that interacted with you needs to take appropriate measures of their own.
- Try to self-isolate while under quarantine. Use a separate bathroom and stay in a single room if possible.
- Let a one person in your household be your sole caregiver.
- Keep a distance of at least three steps from all other inhabitants.
- Go in quarantine for 14 days. Staying home stops you from potentially spreading the disease.
- Self-isolate as much as possible.
- Inform your social circles of the potential exposure.
- Monitor yourself for symptoms and seek medical attention should you experience any.
The Coronavirus in South Africa
- Abide by the rules imposed by governing bodies such as lockdowns, travel restrictions and other temporary measures.
- Keep healthy and avoid falling ill in general to limit the pressure on available medical resources.
- Understand that this is affecting everybody. Protect yourself but allow others to protect themselves too.
- Stay informed and seek information from reputable sources, such as the department of health and the World health organisation.